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Print Version (New Window)| Record #: NKT2218 | Last Modified: 30 May 2018 | Last Full Update: 30 May 2018 |
| Record Details | |
|---|---|
| Alternate Name | Government of Ontario Transit |
| Office Phone | Contact Centre 416-869-3200 ; Head Office 416-869-3600 |
| Toll Free Phone | Contact Centre 1-888-438-6646 (1-888-GET-ON-GO) ; PRESTO 1-877-378-6123 (1-8-PRESTO-123) |
| After Hours Phone | Transit Safety Dispatch 1-877-297-0642 |
| TTY Phone | 1-800-387-3652 |
| Crisis Phone | Head Office 416-869-3525 |
| Website | www.gotransit.com |
| Social Media |  Facebook: www.facebook.com/GOtransitOfficial/ Instagram: www.instagram.com/gotransitofficial/ Twitter: twitter.com/GOtransit YouTube: www.youtube.com/user/GOTransitTV |
| Primary Executive | J. Robert S. Prichard, Chair of Board of Directors, GO Transit, a division of Metrolinx |
| Alternate Executive | Phil Verster, President and CEO, Metrolinx |
| Funding | Provincial ; Fees |
| Description (Service) | Service) train and bus transit service * ticket sales * Vaughan service locations: Maple GO Station (train and bus station) 30 Station St, Vaughan, ON, L6A 1P9 - Keele St and Major Mackenzie Dr W Ticket sales: Mon-Fri 5:50 am-11:05 am, Sat-Sun 10 am - 5:20 pm Facilities and services: public washroom * ticket vending machine * waiting room * wheelchair accessible bus and train service * connecting transit available * parking spaces – 1254 in main lot, 65 in temporary gravel lot; Rutherford GO Station (train and bus station) 699 Westburne Dr, Concord, ON, L4K 4Z1 - Keele St and Rutherford Rd Ticket sales: Mon-Fri 6:15 am-8:35 am, Sat-Sun and holidays 9:55 am-5:15 Facilities and services: public washroom * taxi stand * ticket vending machine * waiting room * wheelchair accessible bus and train service * connecting transit available * 970 parking spaces; Bus Stop Canada's Wonderland Jane St and Major Mackenzie Dr W, Vaughan, ON - Jane St and Major Mackenzie Dr W Ticket sales: single ride tickets may be purchased from driver * customers are encouraged to purchase return tickets at York Mills or Yorkdale Facilities and services: connecting transit available; Bus Stop Kleinburg, Islington and Nashville Islington Ave and Nashville Rd, Kleinburg, ON - Islington Ave and Nashville Rd Ticket sales: single-ride tickets and day passes may be purchased from driver Facilities and services: connecting transit available; Bus Stop and MTO Carpool Lot Maple, Major Mackenzie and Hwy 400 3401 Major Mackenzie Dr, Vaughan, ON - Hwy 400 and Major Mackenzie Dr Ticket sales: single-ride tickets and day passes may be purchased from driver Facilities and services: connecting transit available * 170 parking spaces; Bus Stop Vaughan, Keele and Snidercroft Keele St and Snidercroft Rd, Vaughan, ON – Keele St and Hwy 407 Ticket sales: single-ride tickets and day passes may be purchased from driver; Bus Stop Woodbridge, Hwy 50 and Hwy 7 Hwy 50 and Hwy 7, Woodbridge, ON – Hwy 50 and Hwy 7 Ticket sales: single-ride tickets and day passes may be purchased from driver Facilities and services: connecting transit available; |
| Hours | Recorded information by phone Mon-Sun 24 hours * Contact Centre Mon-Fri 7 am-11 pm, weekends and holidays 8 am-9 pm * Head Office Mon-Fri 8 am-4:30 pm |
| Areas Served | York Region |
| Boundaries | Greater Toronto Area |
| Eligibility | No restrictions |
| Application | Buy your tickets or passes at a GO Train station, a ticket vending machine, or at the Newmarket, Yorkdale, York Mills, or Union Station GO Bus Terminal and pay with Visa, MasterCard, American Express, debit card, cash (Canadian or U.S.) or traveller’s cheques * Get PRESTO card and load it online to pay for trips and tickets * report harassment, vandalism, medical emergencies, disputes, suspicious packages, safety issues 24 hrs to Transit Safety Dispatch 1-877-297-0642 |
| Languages | English ; Interpretive Services - ask Station Attendant at station |
| Fees | Service ; Tickets and passes available at GO Train Stations, GO Bus Terminals, GO Transit ticket agencies, GO bus drivers, and automated ticket vending machines at GO Train Stations * check website for addresses of stations/centres that sell tickets * based on the distance travelling and passenger category (adult, student, senior or child) * frequent rider discounts through PRESTO program, tickets, passes * PRESTO is an electronic, reloadable fare card * tickets are day pass, single ride, tickets for individuals or groups Each GO ticket or pass is valid between two specified points, called fare zones |
| Located In Community | Vaughan |
| Address & Map | 30 Station St Vaughan, ON L6A 1P9 |
| Intersection | Keele St and Major Mackenzie Dr W |
| Mailing Address | c/o Attn: Customer Relations, GO Transit, A Division of Metrolinx 20 Bay St, Suite 600 Toronto, ON M5J 2W3 |
| Physical Access | Fully Accessible ; Some destination stations are fully accessible check website for information * Passenger with disabilities needing a companion and/or a specially trained dog for assistance may bring either or both free * On GO Trains, Priority Seating is located on the lower level of the accessible railcar – the fifth railcar from the locomotive end of the train * On GO Buses, Priority Seating is located in the first few rows near the bus driver on highway buses and near the stairs on double-decker buses * passenger with a disability can travel with an attendant together on one fare |
| Service Categories | Public Transit Authorities |
| Resources | Schedules available at various stations and on-line (click on Schedules & Maps) |