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Print Version (New Window)| Record #: NKT2216 | Last Modified: 14 Jun 2018 | Last Full Update: 30 May 2018 |
| Record Details | |
|---|---|
| Alternate Name | Government of Ontario Transit |
| Office Phone | 416-869-3200 |
| Toll Free Phone | Information 1-888-438-6646 (1-888-GET-ON-GO) * PRESTO 1-877-378-6123 (1-8-PRESTO-123) |
| After Hours Phone | Transit Safety Dispatch 1-877-297-0642 |
| TTY Phone | 1-800-387-3652 |
| Fax | 416-869-1662 |
| Website | www.gotransit.com |
| Social Media |  Facebook: www.facebook.com/GOtransitOfficial Flickr: www.flickr.com/photos/metrolinx Instagram: www.instagram.com/gotransitofficial/ Twitter: www.twitter.com/GOTransit YouTube: www.youtube.com/user/GOTransitTV |
| Primary Executive | J. Robert S. Prichard, Chair of Board of Directors, GO Transit, a division of Metrolinx |
| Alternate Executive | Phil Verster, President and Chief Executive Officer, Metrolinx |
| Funding | Provincial ; Fees |
| Description (Service) | train and bus transit service * ticket sales * Aurora locations; Aurora GO Station (train and bus station) 121 Wellington St E, Aurora, ON, L4G 1X3 - Yonge St and Wellington St E Ticket sales * public washroom * ticket vending machine * waiting room * wheelchair accessible bus and train service * Wifi * connecting transit available * paid on site parking * 2 electric vehicle (EV) parking spaces and charging units ; Bus Stop and Carpool Lot (bus stop and MTO carpool lot), Hwy 404 and Aurora Rd, Aurora, ON, L4G 0C9 – Hwy 404 and Aurora Rd Ticket sales: day passes and single-ride tickets may be purchased from driver Facilities and services: connecting transit available * 176 parking spaces |
| Hours | Station Ticket Counter Mon-Fri 5:15 am-11:45 am, Sat, Sun and holidays 9:40 am-5:15 pm * Recorded Information Mon-Sun 24 hours * Head Office Reception Mon-Fri 8 am-4:30 pm |
| Areas Served | York Region |
| Boundaries | Greater Toronto Area |
| Eligibility | No restrictions |
| Application | Buy your tickets or passes at a GO Train station, a ticket vending machine, or at the Newmarket, Yorkdale, York Mills, or Union Station GO Bus Terminal and pay with Visa, MasterCard, American Express, debit card, cash (Canadian or U.S.) * Get PRESTO card and load it online to pay for trips and tickets * report harassment, vandalism, medical emergencies, disputes, suspicious packages, safety issues 24 hrs to Transit Safety Dispatch 1-877-297-0642 |
| Languages | English ; Interpretive Services - ask Station Attendant at station |
| Fees | Service ; Tickets and passes available at GO Train Stations, GO Bus Terminals, GO Transit ticket agencies, GO bus drivers, and automated ticket vending machines at GO Train Stations * check website for addresses of stations/centres that sell tickets * based on the distance travelling and passenger category (adult, student, senior or child) * frequent rider discounts through PRESTO program, tickets, passes * PRESTO is an electronic, reloadable fare card * tickets are day pass, single ride, tickets for individuals or groups Each GO ticket or pass is valid between two specified points, called fare zones |
| Located In Community | Aurora |
| Address & Map | Aurora GO Station 121 Wellington St E Aurora, ON L4G 1X3 |
| Intersection | Yonge St and Wellington St E |
| Mailing Address | c/o Attn: Customer Relations, GO Transit, A Division of Metrolinx 20 Bay St, Suite 600 Toronto, ON M5J 2W3 |
| Physical Access | Fully Accessible ; Some destination stations are fully accessible check website for information * Passenger with disabilities needing a companion and/or a specially trained dog for assistance may bring either or both free * On GO Trains, Priority Seating is located on the lower level of the accessible railcar – the fifth railcar from the locomotive end of the train * On GO Buses, Priority Seating is located in the first few rows near the bus driver on highway buses and near the stairs on double-decker buses * passenger with a disability can travel with an attendant together on one fare |
| Service Categories | Public Transit Authorities |
| Resources | Schedules available at various stations and on-line (click on Schedules & Maps) |