Blue Hills Child and Family Centre

Site: Aurora Centre

Service: Children's Mental Health Centre Aurora

Record Details
Alternate Name Blue Hills
Office Phone 905-773-4323
Toll Free Phone 1-866-536-7608
Fax Aurora Office 905-773-8133 * Richmond Hill Office 905-737-7090
Primary Contact Simone Shindler, Program Director, Community Clinical Services; Phone: ext 327; Email:
Alternate Contact Intake Screener, Screening Coordinators; Phone: ext 339 or 351 or 352
Volunteer Coordinator Deborah Manion, Community Outreach and Capacity Building Coordinator; Phone: ext 318; Email:
Established 1968
Primary Executive Vince Tedesco, Executive Director; Phone: ext 313; Email:
Alternate Executive Steffanie Pelleboer, Director of Programs and Services; Phone: ext 387; Email:
Funding Provincial
Description (Service) Offers residential programs, nonresidential programs and programs for children, youth and their families and caregivers as well as programs geared to the support and education of staff of other child serving systems * specific services include: Intake Service, Counselling Services Individual, Family, Group, Play Therapy, Intensive Services, Specialized birth to 6 services, Triple P (positive parenting), Children's Therapeutic Residential and Day Treatment Services 
Hosts several services:  
1. Children's Centralized Respite Service for families already receiving services from a children's mental health organization; 
2. Centralized Consultation and Assessment Service for child/youth mental health agencies only;  
3. Focused Child Welfare services  
3. Family Mediation and Information Service for anyone separating or divorcing provides:  
a) On site mediation services available to families who are before a judge in court that day, to deal with minor issues and judge-referred mediation on narrow issues related to family problems such as disagreements about the care and custody of children after separation and visiting arrangements;  
b) Off site family mediation for resolving care and custody disputes, visitation arrangements, child and spousal support payments, the division of property and assets and general decision making -- an inexpensive alternative to court system; 
c)Free Mandatory Information Program on impact of separation on children and adults as well as overview of the court process and alternatives to litigation-offered twice weekly in the evening * call FLIC to register 905-853-4816;  
d) Family Law Information Service (FLIC) at the Courthouse 50 Eagle Street West, Newmarket, ON Phone 905-853-4816; 
Separating or Divorce Walk in service for anyone looking for information regarding separating/divorcing * offers alternatives to family court system * screens cases on an individual basis to determine appropriateness for mediation * provides information about professional mediation, community services and supports * contact FLIC to set up an appointment. Mon to Fri 9 am to 4 pm; 
4. Former Central East Region Alternative Dispute Resolution Program - partnership with York CAS, Durham CAS, Simcoe-Muskoka Family Connexions (Simcoe branches only), Kawartha-Haliburton CAS and Highland Shores CAS (Cobourg only): this program, helps to find solutions for families involved with Child Welfare, is an alternative to court, and helps families to work together with the CAS to find solutions * different approaches include - Family Group Decision Making, Child Protection Mediation and Indigenous Approaches * call 905-773-4323 ext 305 or 386 for more information
Hours Reception winter season Mon-Thu 8:30 am-8 pm, Fri 8:30 am-4:30 pm (Jul-Aug reception schedule is modified) * Appointments are flexible, day and evening
Dates Year round
Meetings On site in both Aurora and Richmond Hill office  
On site in Vaughan and Markham satellite offices and in special circumstances meetings can be in the clients homes for a specific period of time
Areas Served York Region
Boundaries York Region - for children's mental health related services and family law information and mediation 
Ministry of Children and Youth Services former Central East Region boundaries for Alternative Dispute Resolution Services  
0-6 Services - West section only of York Region - South of King Sideroad and West of Yonge Street and then Stouffville
Eligibility Ages: 18 year(s) and under 
Focus on moderate to severe socio-emotional and behavioural concerns for children, youth and their families  
Self or professional referral to Intake  
Accept warm transfers - verbal and/or written
Application Call Intake and screening department
Languages English - Reception, Website, Programs, Publications ; French - Reception ; Interpretive Services ; if required, interpreters are available
Fees None - except for sliding scale for Family Mediation and two fee for service resdiential beds for children and youth ages 6-12
Site Location Second location: 10350 Yonge St., 4th Floor Richmond Hill, ON L4C 5K9
Located In Community Aurora
Address & Map
Main, North and Residence
402 Bloomington Rd
Aurora, ON L4G 0L9
Intersection Yonge St and Bloomington Rd
Physical Access Fully Accessible - Entrance; Parking; washroom
Service Categories Caregiver Counselling ~ Children and Youth with Emotional Disturbance ; Co-Parenting Workshops ; Day Rehabilitation ~ Children and Youth with Emotional Disturbance ; Divorce Assistance ; Residential Treatment Facilities ~ Children and Youth with Emotional Disturbance ; Respite Care ~ Children and Youth With Disabilities


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