Record Details
Alternate Name Project Hostel
Office Phone Administration 905-709-0900 * Emergency Shelter Aurora 905-727-1944 * Emergency Shelter Markham 905-474-0124
Toll Free Phone Administration 1-800-263-2231 * Emergency Shelter 1-800-263-3247 * Outreach Counselling and Support Services 1-877-222-8438
After Hours Phone 1-800-263-3247
TTY Phone Crisis Line 905-751-1712
Crisis Phone 1-800-263-3247
Fax 905-709-1308
Social Media Facebook Facebook:
Twitter Twitter:
YouTube YouTube:
Primary Contact Lorris Herenda, Executive Director; Phone: ext 2224; Email:
Alternate Contact Marie Lang, Manager, Direct Services; Phone: ext 2262; Email:
Volunteer Coordinator Kathy Powers, Community Resource Coordinator; Phone: ext 2252; Email:
Primary Executive Lorris Herenda, Executive Director
Funding Provincial - Trillium ; Fundraising ; United Way - United Way Greater Toronto ; Ministry of Community and Social Services; Ministry of Child and Youth Services, Ministry of the Attorney General; United Way
Description (Service) Emergency shelters and outreach services * legal support program * transitional counselling and housing support * public education and prevention programs * volunteer opportunities

Handle with Care© parenting program

Let’s Talk Child Witness Program: 10-week program for kids age 4-15 to talk about their experiences in a safe, supportive environment

Mothers in Mind© program: for moms of infants and toddlers * both mother and child attend program

When Love Hurts: 10-week program to help women understand patterns of abuse, recognize how it affects them and explore ways to regain self-esteem and confidence

Emergency Shelters: for women and their children * 2 shelters in York Region offering 41 beds and 10 cribs combined * 24 hour crisis line * crisis intervention

Workplace training Bill 168, Workplace lunch and learn series
Hours Office Mon 9 am-7:30 pm, Tue-Fri 9 am-4:30 pm * Emergency Shelters & Crisis Line Mon-Sun 24 hours
Dates Year round
Areas Served York Region ; Will admit women and children from outside York Region into shelters if there is space and if they are able to transport themselves
Boundaries York Region
Eligibility Ages: 16 year(s) and up 
Youth, Adults, older adults, Women * Clients requesting admission to the shelter must be in crisis and experiencing domestic violence or abuse * Minimum age of 16 for shelter eligibility for women but no minimum age for dependents accompanying women
Application Call for information
Languages English ; French - Interpretation, Publications, annual report and program brochure ; Interpretive Services
Fees None - None for front line services ; Fees applicable for Public Education programming
Located In Community Richmond Hill
Address & Map
Administration Office
52 West Beaver Creek Rd, Unit 4
Richmond Hill, ON L4B 1L9
View Google Map
Intersection Leslie St and 16th Ave
Physical Access Partially Accessible - Services on main floor. Ramp provided at entrance when needed ; Wheelchair accessible washroom, assistance needed with door
Service Categories Abuse/Violence Related Support Groups ; Counselling for Children Affected by Domestic Violence ; Domestic Violence Hotlines ; Domestic Violence Shelters ; Domestic/Family Violence Legal Services ; Housing Search Assistance ~ Abused Women ; Parenting Skills Classes ~ Abused Women ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women ; Spouse/Intimate Partner Abuse Prevention ; Volunteer Opportunities
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