Record Details
Alternate Name Community & Home Assistance to Seniors
Office Phone 905-713-6596
Toll Free Phone 1-877-452-4287
Fax 905-713-1705
Social Media Facebook Facebook:
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Primary Contact Christina Bisanz, Chief Executive Officer; Phone: 905-713-3373 ext 6039; Email:
Volunteer Coordinator Christine McGregor, Volunteer Resources Department; Phone: ext 6051; Email:
Established 1980
Primary Executive Christina Bisanz, Chief Executive Officer
Funding Provincial - Ministry of Health; Central LHIN ; Fundraising ; United Way - United Way of York Region
Description (Service) supports independent living older adults and their caregivers * in-home help and care * Meals on Wheels * transportation * home safety services * wellness, social programs and diversity outreach programs for isolated older adults * caregiver support and education * hospital-to-home transition * home medical equipment * Lifeline personal response system

Tenancy Risk Reduction Service : supports low and moderate income York Region older adults (or those with an age-related condition) at risk of losing their tenancy due to hoarding behaviour, cluttered living spaces, uncleanliness and squalor, and/or unmaintained homes

Transportation for clients living in own homes or retirement residences * escorts clients to and from medical appointments, Adult Day Programs, grocery stores, errands, CHATS programs, and more to facilitate their independent living * wheelchair accessible van available ONLY in Bradford West Gwillimbury and New Tecumseth
Hours Business Hours Mon-Fri 8:30 am-4:30 pm * After business hours by phone Mon-Fri 4:30 pm-6 pm, Sat-Sun 8:30 am-6 pm
Dates Year round
Areas Served Alliston ; Aurora ; Beeton ; Bradford West Gwillimbury ; East Gwillimbury ; Georgina ; Keswick ; King Township ; Markham ; New Tecumseth ; Newmarket ; Richmond Hill ; Tottenham ; Vaughan ; Whitchurch-Stouffville ; service all of York region but only provide wheelchair accessible transportation in Bradford West Gwillimbury and New Tecumseth areas
Eligibility Ages: 55 year(s) and up 
Transportation services are available only to clients living in their own homes or in retirement residences, not for those living in long-term care residences 
Drivers escort clients to and from medical appointments, Adult Day Programs, grocery stores, errands, CHATS programs to * service available across York Region, Wheelchair accessible van available ONLY in Bradford West Gwillimbury and New Tecumseth
Application To book a service, or for more information, please call
Languages English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Farsi ; Italian ; Russian ; Tamil
Fees Service ; Sliding Scale, depending on service
Located In Community Aurora
Address & Map
240 Edward St, Ste 1
Aurora, ON L4G 3S9
Intersection Yonge St and Wellington St E
Physical Access Fully Accessible
Service Categories Adult Day Programs ; Caregiver Counselling ; Centres for Independent Living ~ Older Adults ; Friendly Outreach Programs ; Hoarding Counselling Programs ~ Older Adults ; Home Delivered Meals ; Home Maintenance and Minor Repair Services ~ Older Adults ; Housekeeping Assistance ; Personal Care ; Respite Care ; Senior Ride Programs ; Telephone Reassurance
Print Material CHATS brochures and newsletters


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