Record Details
Alternate Name Community & Home Assistance to Seniors
Office Phone 905-713-6596
Toll Free Phone 1-877-452-4287
Fax 905-713-1705
E-Mail seniorshelp@chats.on.ca
Website www.chats.on.ca
Social Media Facebook Facebook: www.facebook.com/CommunityHomeAssistanceToSeniors
Instagram Instagram: www.instagram.com/chatsseniors
Twitter Twitter: www.twitter.com/CHATSseniors
Primary Contact Christina Bisanz, Chief Executive Officer; Phone: 905-713-3373 ext 6039; Email: cbisanz@chats.on.ca
Volunteer Coordinator Christine McGregor, Volunteer Resources Department; Phone: ext 6051; Email: CMcGregor@chats.on.ca
Established 1980
Funding Provincial - Ministry of Health; Central LHIN ; Fundraising ; United Way - United Way of York Region
Description (Service) supports independent living older adults and their caregivers * in-home help and care * Meals on Wheels * transportation * home safety services * wellness, social programs and diversity outreach programs for isolated older adults * caregiver support and education * hospital-to-home transition * home medical equipment * Lifeline personal response system

Tenancy Risk Reduction Service : supports low and moderate income York Region older adults (or those with an age-related condition) at risk of losing their tenancy due to hoarding behaviour, cluttered living spaces, uncleanliness and squalor, and/or unmaintained homes

Transportation for clients living in own homes or retirement residences * escorts clients to and from medical appointments, Adult Day Programs, grocery stores, errands, CHATS programs, and more to facilitate their independent living * wheelchair accessible van available ONLY in Bradford West Gwillimbury and New Tecumseth
Hours Business Hours Mon-Fri 8:30 am-4:30 pm * After business hours by phone Mon-Fri 4:30 pm-6 pm, Sat-Sun 8:30 am-6 pm
Dates Year round
Areas Served Alliston ; Aurora ; Beeton ; Bradford West Gwillimbury ; East Gwillimbury ; Georgina ; Keswick ; King Township ; Markham ; New Tecumseth ; Newmarket ; Richmond Hill ; Tottenham ; Vaughan ; Whitchurch-Stouffville ; service all of York region but only provide wheelchair accessible transportation in Bradford West Gwillimbury and New Tecumseth areas
Eligibility Ages: 55 year(s) and up 
 
Transportation services are available only to clients living in their own homes or in retirement residences, not for those living in long-term care residences 
 
Drivers escort clients to and from medical appointments, Adult Day Programs, grocery stores, errands, CHATS programs to * service available across York Region, Wheelchair accessible van available ONLY in Bradford West Gwillimbury and New Tecumseth
Application To book a service, or for more information, please call
Languages English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Farsi ; Italian ; Russian ; Tamil
Fees Service ; Sliding Scale, depending on service
Located In Community Aurora
Address & Map
240 Edward St, Ste 1
Aurora, ON L4G 3S9
Intersection Yonge St and Wellington St E
Physical Access Fully Accessible
Service Categories Adult Day Programs ; Caregiver Counselling ; Centres for Independent Living ~ Older Adults ; Friendly Outreach Programs ; Hoarding Counselling Programs ~ Older Adults ; Home Delivered Meals ; Home Maintenance and Minor Repair Services ~ Older Adults ; Housekeeping Assistance ; Personal Care ; Respite Care ; Senior Ride Programs ; Telephone Reassurance
Print Material CHATS brochures and newsletters

PLEASE READ THIS IMPORTANT INFORMATION . . .

The partners of the York Info Community Information & Volunteer Database are committed to provide a database that is accurate, up-to-date and comprehensive. However, we are unable to assume any liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality, nor does it mean we endorse or do not endorse the program or service. Please read the Inclusion Policy for further details. Please contact York Info Community Information & Volunteer Database to report concerns or to make suggestions.

York Info Community Information & Volunteer Database focuses on records located in and serving York Region, but also maintains select resources beyond our borders which also support the residents of our respective municipalities.

Information Copyright

The partners of the York Info Community Information & Volunteer Database hold the intellectual property rights for the information on this site. You may display it on your computer and print or download this information for non-commercial, personal or educational purposes only. You must credit the York Info Community Information & Volunteer Database as the source on each copy of any information that originates from this site. The York Info Community Information & Volunteer Centre forbids any bulk downloading, or use of the database for any mass mailings, or other such usage. Please contact us for permission to use the information for any purpose other than those outlined here.

Other Community Information Sites available Online

211 Toronto/Community Information Toronto
211 Simcoe County
Brant Community Information Network
Community Information Partners Peel
Community Link North Simcoe
Information Durham
Haliburton, Northumberland, Peterborough & Victoria Counties
Haldimand & Norfolk
Halton Community Services Database
Information Cambridge/North Dumfries
Information Niagara
Information Sarnia-Lambton
Thunder Bay District
Volunteer and Information Kingston
Wellington County & Guelph
Windsor-Essex